Shipping
Orders are packed daily and we aim to post the following business day.
Please choose your preferred postal option on check out. If your parcel isn't safe to leave, please choose signature on delivery
as we can't be held liable for parcels that are left and stolen/damaged.
Express options are also available. We will pay for express post but can't guarantee the speed at which Australia Post delivers.
You will receive a tracking number, please keep an eye on tracking information sent via email or text. This will alert you to your delivery.
Parcel Post Shipping - Flat Rate $10.00 per order
Express Shipping - Flat Rate - $12.50 per order
Parcel Post plus Signature on Delivery - If your parcel isn't safe to leave. Flat Rate - $12.50 per order
Express Post with Signature on Delivery - If your parcel isn't safe to leave Flat Rate - $15.00 per order
Please choose your preferred postal option on check out. If your parcel isn't safe to leave, please choose signature on delivery
as we can't be held liable for parcels that are left and stolen/damaged.
Express options are also available. We will pay for express post but can't guarantee the speed at which Australia Post delivers.
You will receive a tracking number, please keep an eye on tracking information sent via email or text. This will alert you to your delivery.
Parcel Post Shipping - Flat Rate $10.00 per order
Express Shipping - Flat Rate - $12.50 per order
Parcel Post plus Signature on Delivery - If your parcel isn't safe to leave. Flat Rate - $12.50 per order
Express Post with Signature on Delivery - If your parcel isn't safe to leave Flat Rate - $15.00 per order
Terms
By using www.daylesfordsoapcompany.com.au you acknowledge and agree to our terms and conditions
Refund Policy
It's important to us that you love your purchase, please contact us within 48 hours of receipt of your item if you aren't.
daylesfordsoapcompany@gmail.com
or
0419 570 134
Items can only be returned if they’re in their original condition. Returns must be sent within 7 working days of receipt of your purchase. (At purchasers expense, this postage will not be refunded). Once received and inspected we will contact you to provide a store credit, exchange or refund.
Disclaimer
Product designs/colours may change or may not be the colour represented on your screen. If a particular design is important to you, please email for clarification before you order.
Privacy
Your privacy is important to us and we do not share any personal information provided to us at point of sale or registration, with third parties. This includes your name, contact information, email/billing/shipping addresses, and payment details or anything else that may identify you.
Refund Policy
It's important to us that you love your purchase, please contact us within 48 hours of receipt of your item if you aren't.
daylesfordsoapcompany@gmail.com
or
0419 570 134
Items can only be returned if they’re in their original condition. Returns must be sent within 7 working days of receipt of your purchase. (At purchasers expense, this postage will not be refunded). Once received and inspected we will contact you to provide a store credit, exchange or refund.
Disclaimer
Product designs/colours may change or may not be the colour represented on your screen. If a particular design is important to you, please email for clarification before you order.
Privacy
Your privacy is important to us and we do not share any personal information provided to us at point of sale or registration, with third parties. This includes your name, contact information, email/billing/shipping addresses, and payment details or anything else that may identify you.